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Hi, I am Rebekka

Product UX Researcher 

Mixed methods | PhD | 7+ years experience

I make messy product questions feel clear -
then I move things forward.

I'm a complexity buster & momentum maker. I'm good at seeing the shape of a problem fast and explaining it in a way that makes teams go "Ah, that's it!". Then I switch into action mode, iterate fast and keep pushing with endurance until it's genuinely useful.

Start here

  • Case 1: Product health tracking from scratch

  • Case 2: Modeling drivers of repeat intent

Methods: Interviews · Usability Tests · Surveys · Key Drivers  · In-Product Intercepts · Card Sorting · 

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My Work

I've supported teams with frequent, hands-on usability testing throughout my career.
Here I 
highlight the larger, strategy-relevant projects, best showing end-to end thinking and impact.

Case 1 Product health tracking from scratch 

Goal: Build a unified UX benchmarking system across the global marketplace

What I did: Defined UX North Star metrics & designed a broader continuous product health tracking strategy (intercepts + qual themes)

Output: Strategy, program plan & first intercept surveys

Impact: Leadership alignment & launch-ready measurement foundation

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Case 2 Modeling drivers of repeat intent 

Goal: Quantify what moves future hire intent - beyond general satisfaction

What I did: Owned end-to-end KDA survey design & stakeholder alignment

Output: Key Driver Model & prioritised improvement list

Impact: Enabled faster, strategic, roadmap decisions

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Goal: Validate strategy assumptions with real user needs

What I did: Designed & ran a representative survey (n=850)

Output: Clear ranking of needs & solution priorities

Impact: Unblocked roadmap decisions & resolved management debates

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Goal: Make UX research insights findable

What I did: Set up tool, taxonomy & fact - insight - rec workflow

Output: Repository scaled to 1689 facts, 407 insights, 135 recs in 18 montths

Impact: Adoption beyond UXR - PMs & leads actively search and contribute

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Goal: Test if a hardware prototype enables blind navigation

What I did: Designed & ran usability test with performance metrics

Output: Accuracy reached cane-level (speed lagged)

Impact: Published paper & EU reporting

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Small studies, real impact

Not everything I do becomes a "case study" - a lot of my daily work is hands-on and collaborative, helping product teams make better decisions:

  • Frequent usability tests on what's being build right now

  • Quick turnarounds, clear recommendations, fast iteration

  • The kind of work that only makes sense with the full product context

How to build a UX repository
Rebekka Hoffmann speaks @UX+Talks #3, Berlin

How to build a UX repository

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Enjoy my talk

Let's get in touch

and have a chat about UX!

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